SERVPRO of Bath Employee Photos

John Baldwin

John Baldwin (right) is the franchise owner at SERVPRO of Bath and Roanoke Rapids in North Carolina. Johns strong drive and attention to detail makes him a valued leader. He emphasizes the importance of listening skills, customer service, and exceeding our customers’ expectations. John has completed rigorous training including IICRC Water Restoration, Microbial Remediation, Oriental and Specialty Rug Cleaning, Oder Control, Fire Restoration, Mold Remediation, and Lead Safety for RRP. John also has previous experience as a Luxury Home Builder and President of Baldwin Home, Inc.

Johns hobbies could be summarized by fast boats and fast cars, but above all he loves spending time with his 5 children and 8 grandchildren.

Cindy Baldwin

Cindy (left) is the franchise owner at SERVPRO of Bath and Roanoke Rapids in North Carolina. Cindy is a wonderful example to her employees of hard work and determination. She emphasizes the importance of listening skills, customer service, and exceeding our customers’ expectations. Cindy has completed training in IICRC, Water Restoration, as well as, Mold and Subrogation. Prior to purchasing a SERVPRO franchise three years ago, Cindy was the Vice President of Baldwin Homes, Inc and a Luxury Home Builder for 24 years.

Cindy loves to spend time with her 5 children and 8 grandchildren. She loves hiking, riding her bike, and enjoying nature. Cindy also is a wonderful community leader. She never misses an opportunity to help a neighbor and is always the first to volunteer to service her community.

Dana Brooks

Meet out Operations Manager Dana Brooks. Dana joined SERVPRO of Bath and Roanoke Rapids in April of 2016 to help organize a successful team, provide and ensure excellent customer service, and to create a productive and enjoyable work environment. She has done an excellent job! She has successfully completed three years of fire, mold, and water restoration projects.

In Dana’s free time she enjoys event planning, all things that involve decorating with flowers, the exciting adventure of being a mom of two sons, experiencing life with a husband, boating, fishing in the Big Blue Ocean, creating new items from things of the past, and laughing with family and friends!

Shane Cannon

Shane is the Production Director for SERVPRO® of Bath, managing all mitigation jobs and ensuring our technicians are adhering to the proper standards they are trained for. In addition, he also maintains our warehouse, verifies our equipment inventories, directs the crews, and even takes care of all large-loss jobs among many other things. He has been with the company since 2015 and has seen nearly everything there is to see in our industry. If you can find him away from work, you’d likely see Shane on his Hayabusa motorcycle, flying a drone, or taking a stroll on the beach!

Mason Clement

Since 2018, Mason has quickly learned and helped with nearly all branches of our business. He currently resides as our Senior Estimator, overseeing all other mitigation estimates in our territories. Born at Fort Bragg in Fayetteville, NC before moving to Louisiana, and then back to Washington, NC, Mason has traveled much in his years and loves it! As such, he enjoys the opportunities that come with his position to travel and estimate jobs. He attended early college and graduated from BCCC with two Associates degrees: one in Science, and one in Arts. Mason is also one of our most certified personnel, having a level 3 Xactimate certification, several IICRC certifications including Water Damage Restoration and Applied Microbial Remediation, as well as a host of OSHA certifications, like OSHA 10 & 30-hour training, Asbestos, Hazardous Labeling and more!

Crew

This is an updated picture of our team here at SERVPRO of Bath. We can't believe how amazing our staff is, and how grateful we are for each and everyone of them!

Demetrius Cole

Demetrius has been with SERVPRO® since the end of 2021. In that relatively short amount of time, he rapidly progressed through many forms of training and has risen to the position of Senior Production Technician. Like most of our employees, “Dee” thoroughly enjoys helping others and making a difference in their lives. Kind, attentive, and a quick learner, he is well-suited to help with your mitigation needs.

James Miller

James is a Reconstruction Estimator, with over a decade of experience in restoration and reconstruction. He loves being able to help others after catastrophe strikes and takes great pride in being able to help our customers get back into their homes or businesses when no one else will. James grew up in Mobile Alabama and loves SEC Football, as well as riding his bike when the weather permits. He is IICRC certified for fire and smoke damage restoration, as well as water damage. He has managed multiple large-loss jobs in many states and can handle nearly any reconstruction project thrown at him.

Levi Larson

Levi is one of the most decorated Reconstruction Project Managers in our service area, with nearly 20 years of experience in all facets of the reconstruction industry. He is a United States Army veteran and loves the satisfaction that comes from giving customers their homes back better than before a loss. His list of certifications and training is impressive, comprising of the following: AAMA Certified, EPA Lead Certified, James Hardy Instillation Trainer Certified, Local 555 Journey Man, Granite & Trend Certified Installer through G.T., Safety and Fall Protection Certified Trainer, Trainer in Exterior Weatherproofing, and Framing & Finish Carpentry Extensive Hands-On Training.